I couldn’t say for sure if it’s just a late April Fool’s post, but Alex Chitu at Google Operating System has searched the Chrome help forum and compiled a list of humorous quotations from users seeking help .  My favorite from the list:
"Should I remove my original Google now that I have installed Google Chrome?"  At first read, it gives me reason to chuckle.  But then I realize these people really exist with their limited computer-use knowledge base and that I often assist similar folks in real life, which will some day bring me baldness and all its glory.

Bringing us back to the basic problem: how are people that aren’t interested in software or computers supposed to know the difference between an email client and a web browser?  Confuse the matter more by using a web browser to read email and it’s reasonable to see how anyone could get mixed up with all this.  Most people just want it to work, they don’t have much use for how or why it works.

There’s no easy answer for how to fix it, if there’s a fix at all.  (I’d argue that some day this won’t be a problem, but let’s stay on topic for now.)  The easiest answer would be to stop all software updates and new software releases while simultaneously educating all users to a minimum standard.  Not exactly realistic nor ideal, I want my software updated, and I get a kick out of useful new applications.  But I don’t have time to educate the world.  So I’ll do what I can for the folks nearest me, and you do your part to educate those nearest you.

At the same time, I find it hard to believe there are many folks who both know how to exchange information via an oline forum and can’t tell the difference between Google the search service and Google Chrome the web browsing product.